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KEY RESPONSIBILITIES:
Responsible for maximizing revenue and profit associated with rooms and catering across the three customer segments of transient, contract, group and catering. The Manager is a Hotel’s first point of contact for revenue management support and leads weekly sales strategy meetings and maintains relationships with key stakeholders at hotel level; recommending and maintaining pricing, positioning and the management of inventory for rooms and function space. This role drives the rooms projections and communicates at hotel level as...
Job Purpose:
The Food and Beverage Associate will be responsible for ensuring that all guests have a positive and memorable dining experience at the establishment. This includes taking orders, serving food and drinks, and ensuring that guests have an enjoyable experience.
Key Responsibilities:
- Welcome guests as they arrive, introduce...
The Demi Chef de Partie – Pastry is responsible for assisting in the preparation, production, and presentation of high-quality pastries, desserts, breads, and other baked goods in accordance with hotel standards. The role supports the Pastry Chef in maintaining consistency, creativity, hygiene, and efficiency within the pastry section.
• Prepare and present a wide variety of pastries, desserts, cakes, breads, and specialty items as per established recipes and standards.
• Assist the Chef de Partie in daily mise en place and production...
- Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.
- Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to etiquette, help guests with their inquiries, taking reservations and performing administrational tasks.
- Be familiar with all the Front Office software required for the Front Office Attendant.
- Ensure that all hotel standards are met when serving the guests and...
The Telephone Operator is responsible for managing the switchboard to professionally answer incoming telephone calls and assist with guest requests. Duties include arranging wake-up calls, screening calls, and handling various inquiries related to placing or receiving telephone communications. The role requires a courteous and efficient approach to ensure all guest needs are addressed promptly and professionally.
The Marketing Executive will assist the marketing team in implementing campaigns, managing social media, and supporting day-to-day marketing activities. This role is ideal for someone eager to learn and grow within a dynamic hospitality environment.
Key Responsibilities
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Social Media Support:
- Schedule and publish posts across platforms.
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- Responsible for doing all preparations for the service, like preparing table planning and menu’s.
- Ensure all menus and are clean and ready for operation on floors.
- Any specific menus (buffet, brunch, promotions and etc.) have been printed and are ready for use.
- Making sure to work with clean equipment and surfaces.
- To ensure that Micros is correctly set-up according to the meal period.
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The Group Reservations Agent is responsible for coordinating and processing hotel group room reservations in support of the Sales Department. This position plays a critical role in ensuring group bookings are accurately entered, maintained, and communicated across hotel departments to deliver a seamless guest experience and maximize hotel revenue.
Key Responsibilities:
· Manage all hotel group room reservations generated by the Sales Department, including corporate groups, leisure groups, meetings, and special events.
· Create, maintain, and...
Job Summary:
The Recreation Attendant will be responsible for providing excellent customer service and ensuring the safe and enjoyable use of recreational facilities. The incumbent will perform a variety of duties such as checking in guests, enforcing rules, maintaining equipment, and coordinating activities.
Key...
Overview:
As a Sales Manager – Leisure FIT/Groups for Ciel Dubai Marina, Vignette Collection, you will lead our Leisure/Group sales initiatives within the dynamic Dubai market. This role is instrumental in driving room revenue, developing long-term client relationships, and positioning the hotel as a preferred destination for Leisure travellers and leisure Group clients. The ideal candidate will bring strong market knowledge, proactive sales techniques, and exceptional relationship-building skills.
Overview:
As a Sales Manager – Leisure FIT/Groups for Ciel Dubai Marina, Vignette Collection, you will lead our Leisure/Group sales initiatives within the dynamic Dubai market. This role is instrumental in driving room revenue, developing long-term client relationships, and positioning the hotel as a preferred destination for Leisure travellers and leisure Group clients. The ideal candidate will bring strong market knowledge, proactive sales techniques, and exceptional relationship-building skills.
The Sales Manager – Leisure & Groups (Cluster) is responsible for driving revenue across Leisure, FIT/Wholesale, OTA leisure, and Group segments for both The First Collection Business Bay and Waterfront Tribute Collection. The role focuses on proactively developing new business, managing existing leisure and group accounts, and ensuring seamless communication and coordination between sales, revenue, reservations, and operations teams. It is a performance-driven role requiring strong market connections, strategic selling skills, and the ability to represent two distinct hotels under The First Collection portfolio.
Job Summary:
The Bellman is responsible for providing exceptional customer service to hotel guests, especially when it comes to their luggage and transportation needs. They are responsible for greeting guests upon arrival, assisting them with their luggage, and providing information about the hotel's amenities and services. The Bellman must be polite, courteous, and knowledgeable about the local area to provide a positive guest experience.
- Collect and sort laundry from hotel guest rooms.
- Check garments for damage, stains, or special washing instructions.
- Operate laundry equipment such as washers, dryers, and ironing machines.
- Use appropriate detergents, fabric softeners, and stain removers.
- Fold and hang clothing according to hotel standards.
- Keep laundry area clean and...
Job Summary:
A general technician is a skilled professional responsible for the maintenance, repair, and installation of various types of equipment and systems. The specific job duties may vary depending on the industry and the employer.
Responsibilities:
- Performing routine maintenance and inspections on equipment and systems
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We are seeking a talented and creative Copywriter to develop compelling content that enhances brand presence, engages audiences, and drives conversions. The ideal candidate should have excellent writing skills, a keen eye for detail, and the ability to adapt their tone and style to different platforms and target audiences
Key Responsibilities
- Write engaging and persuasive content for websites, blogs, social media, advertisements, email campaigns, brochures, and other marketing materials.
- Proofread and edit content to ensure clarity,...
The First Group is seeking a dynamic and results-driven Marketing Executive to join our team. This role will be responsible for developing and implementing comprehensive marketing strategies that drive growth and brand awareness. The ideal candidate will have a strong background in marketing with a proven track record in real estate and hospitality, excellent project management skills, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
- Develop and execute integrated marketing plans and...
- Manage social media channels, including Facebook, Instagram and other relevant platforms
- Develop monthly content collection calendar and manage photography bookings with outlets
- Works as part of a team to develop social media monthly content calendars, including scheduling of posts for outlets
- Proposes new ideas and concepts for social media content
- Coordination of the...
We are looking for a CRM Specialist to manage and enhance customer relationships through data-driven marketing strategies. The ideal candidate will be responsible for optimizing CRM campaigns, improving customer engagement, and driving retention by leveraging analytics and automation tools.
Key Responsibilities:
- Develop and execute CRM marketing campaigns, including email, SMS, push notifications, and loyalty programs.
- Optimize customer journeys to enhance engagement, retention, and lifetime value.
- Optimize customer journeys to enhance engagement, retention, and lifetime value.
- Analyze customer behaviour, campaign performance, and key metrics to drive...