Job Listings

The Group Reservations Agent is responsible for coordinating and processing hotel group room reservations in support of the Sales Department. This position plays a critical role in ensuring group bookings are accurately entered, maintained, and communicated across hotel departments to deliver a seamless guest experience and maximize hotel revenue.   Key Responsibilities:   · Manage all hotel group room reservations generated by the Sales Department, including corporate groups, leisure groups, meetings, and special events. · Create, maintain, and...

The Food & Beverage Intern supports daily food and beverage operations while gaining hands-on experience in hotel service standards, guest interaction, and hospitality operations. This role is designed to provide practical training across restaurant, bar, banquet, and/or room service areas while contributing to high-quality guest service.   • Assist in daily food and beverage service operations under supervision • Greet guests courteously and support service staff during meal periods

Housekeeping Attendant ensures that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.   KEY RESPONSIBILITIES   -

- Ability to manage and oversee the Group segment sales operations. - Main duties include: designing plans to meet sales targets, developing and cultivating relationships with clients and evaluating costs to determine their products’ pricing when selling to customers. - Create, plan, implement and monitor execution of the annual sales plan and the strategies, tactics, and resources necessary to achieve the overall organizational business objectives. -

The Cluster Reservations Agent is responsible for managing reservations, inquiries, cancellations, reconversions, and booking extensions in an attentive, courteous, and efficient manner. The role includes accurately quoting available rates, as well as upselling and cross-selling to maximize room revenue in line with our Brand Standards. The agent will also collaborate closely with the Sales Department to secure and maintain business effectively.   - Respond promptly to all incoming calls in an attentive, courteous, and efficient manner, while maintaining excellent call...

SUMMARY   To ensure that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.   KEY...

Overview: As a Sales Manager – Leisure FIT/Groups for Ciel Dubai Marina, Vignette Collection, you will lead our Leisure/Group sales initiatives within the dynamic Dubai market. This role is instrumental in driving room revenue, developing long-term client relationships, and positioning the hotel as a preferred destination for Leisure travellers and leisure Group clients. The ideal candidate will bring strong market knowledge, proactive sales techniques, and exceptional relationship-building skills.

Overview: As a Sales Manager – Leisure FIT/Groups for Ciel Dubai Marina, Vignette Collection, you will lead our Leisure/Group sales initiatives within the dynamic Dubai market. This role is instrumental in driving room revenue, developing long-term client relationships, and positioning the hotel as a preferred destination for Leisure travellers and leisure Group clients. The ideal candidate will bring strong market knowledge, proactive sales techniques, and exceptional relationship-building skills.

Housekeeping Attendant ensures that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.   KEY RESPONSIBILITIES   -

The Head Waiter / Head Waitress is responsible for overseeing daily restaurant service operations and ensuring exceptional guest experiences. This role leads and supports service staff, maintains service standards, and acts as a key point of contact between guests, kitchen, and management to ensure smooth, efficient, and high-quality food and beverage service.   • Supervise and coordinate front-of-house service during shifts • Ensure service standards, presentation,...

The Food & Beverage Associate is responsible for delivering high-quality food and beverage service to hotel guests in a courteous, efficient, and professional manner. This role supports daily restaurant, bar, banquet, and/or room service operations while ensuring guest satisfaction and compliance with hotel standards.   • Greet and seat guests promptly and courteously • Take food and beverage orders accurately and relay them to the kitchen or bar

Job Summary:   The Bellman is responsible for providing exceptional customer service to hotel guests, especially when it comes to their luggage and transportation needs. They are responsible for greeting guests upon arrival, assisting them with their luggage, and providing information about the hotel's amenities and services. The Bellman must be polite, courteous, and knowledgeable about the local area to provide a positive guest experience.  

The Sales Manager – Leisure & Groups (Cluster) is responsible for driving revenue across Leisure, FIT/Wholesale, OTA leisure, and Group segments for both The First Collection Business Bay and Waterfront Tribute Collection. The role focuses on proactively developing new business, managing existing leisure and group accounts, and ensuring seamless communication and coordination between sales, revenue, reservations, and operations teams. It is a performance-driven role requiring strong market connections, strategic selling skills, and the ability to represent two distinct hotels under The First Collection portfolio.

- Ability to manage and oversee the Group & Leisure segment sales operations. - Main duties include designing plans to meet sales targets, developing and cultivating relationships with clients and evaluating costs to determine their products’ pricing when selling to customers. - Create, plan, implement and monitor execution of the annual sales plan and the strategies, tactics, and resources necessary to achieve the overall organizational business objectives. -

Key Responsibilities   1. Cluster Sales Leadership - Support the Cluster DOS in leading the sales function for Business Bay and Waterfront Tribute Collection, ensuring a unified cluster approach. - Oversee the day-to-day activities of the sales team (cluster executives, managers, coordinators), providing direction, coaching and performance feedback. - Assist in setting individual and team targets by segment and monitor progress...

The Housekeeping Attendant plays a vital role in maintaining the cleanliness and orderliness of guest rooms and public areas, ensuring a comfortable and pleasant stay for our guests. This position requires strong attention to detail, physical stamina, and a commitment to delivering exceptional cleanliness standards. - Clean and sanitize assigned guest rooms, including making beds, dusting furniture, vacuuming carpets, and replenishing amenities. - Ensure that all surfaces, fixtures, and furniture in guest rooms are spotless and free from dust, stains, and debris. - Clean and maintain cleanliness in...

Housekeeping Attendant ensures that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.   KEY RESPONSIBILITIES   -

Job Summary: The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.   Key Responsibilities: - Greet...

- Ensure brand standards, policies and procedures are adhered to at all times. - Maintain complete knowledge of all hotel features/services, hours of operations, all hotel restaurant food concepts, menu price range, dress code and ambiance, all hotel room types, numbers/names, layout appointments, amenities and locations, all hotel room rates, special packages and promotions, daily house count and expected arrivals/departures scheduled daily group activities, names and locations of meeting/banquet rooms, room availability...

The Sales Manager – Leisure Segment is responsible for driving leisure business for The First Group Hospitality’s Dubai hotel portfolio. The role focuses on managing key leisure accounts, developing new partnerships, and strengthening the brand’s position in major source markets. Given the importance of Europe and other feeder markets, the ideal candidate must be able and willing to travel as required for sales missions, trade shows, and client visits. This position requires a proactive, well-connected, and commercially driven individual with strong knowledge of global leisure travel trends.