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We are looking for someone who is interested in an internship for 6 months - this role would give you experience in managing administration tasks, reporting, coordinating between various departments, etc.
- Provide general administrative support, ensuring accurate database management.
- Coordinate and arrange all excursion bookings for TFG guests.
- Register and manage Soluna Beach passes for hotel guests.
- Capture and update client information on CRM and SharePoint.
As Front Office Manager, you will be the face of Ciel Dubai’s guest arrival and departure experience. You’ll lead a dynamic front office team to deliver smooth, engaging, and personalized service while ensuring operational excellence, guest satisfaction, and team development in line with our luxury brand standards.
Key Responsibilities
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As a Front Office Associate, you will be the face of the world’s tallest hotel, delivering a warm welcome, seamless check-in/check-out experiences, and attentive service throughout each guest’s stay. Your professionalism, attention to detail, and guest-first mindset will help define the luxury experience at Ciel.
Key Responsibilities:
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As Front Office Manager, you will be the face of Ciel Dubai’s guest arrival and departure experience. You’ll lead a dynamic front office team to deliver smooth, engaging, and personalized service while ensuring operational excellence, guest satisfaction, and team development in line with our luxury brand standards.
Key Responsibilities
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- Send pre-arrival emails, gather guest preferences, and coordinate with departments to prepare rooms.
- Pre-block rooms, confirm guest registrations, and arrange signature services in advance.
- Personally welcome guests, escort them to rooms, and provide a full rooming experience for VIPs.
- Coordinate laundry, unpacking/packing, and delivery of guest requests with Butler Valets or Housekeeping.
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As a Ciel ConnectAgent, you will be responsible for handling all incoming and outgoing calls, guest messages, wake-up calls, and internal communications with the utmost professionalism, warmth, and efficiency. Your role is crucial in shaping the guest’s first impression and delivering seamless service through every interaction.
Key Responsibilities:
As a Food and Beverage Crew, you will embody the essence of refined service, ensuring that each guest is treated to a seamless and exquisite dining experience. Your attention to detail, grace, and passion for hospitality will set the tone for every meal.
Key Responsibilities:
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Greet and serve guests in the...
As a Uniform Room/Laundry Attendant, you will be responsible for ensuring that all uniforms and linens are properly maintained, cleaned, and distributed to resort staff and guests. Your attention to detail and organizational skills will be essential in maintaining the high standards of cleanliness and presentation that our guests expect. This role requires a diligent individual who can efficiently manage laundry operations while adhering to established procedures and timelines.
Laundry Operations:
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As an Assistant Housekeeping Manager, you will work closely with the housekeeping team to ensure efficient operations and exceptional service delivery. Your responsibilities will include supervising staff, inspecting rooms and public areas, coordinating tasks, and ensuring adequate inventory levels. The ideal candidate will have strong leadership skills, a keen eye for detail, and a passion for delivering outstanding housekeeping services in a hospitality environment.
- Assist in overseeing the daily operations of the housekeeping department, including room cleaning, public area...
As a Laundry Attendant, you will be responsible for ensuring that all uniforms and linens are properly maintained, cleaned, and distributed to resort staff and guests. Your attention to detail and organizational skills will be essential in maintaining the high standards of cleanliness and presentation that our guests expect. This role requires a diligent individual who can efficiently manage laundry operations while adhering to established procedures and timelines.
Laundry Operations:
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The Housekeeping Supervisor is responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines.
KEY RESPONSIBILITES
- Supervise the implementation of housekeeping standards and procedures in relation to:
- Bedroom service
- Bathroom...
The Housekeeping Supervisor is responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines.
- Supervise the implementation of housekeeping standards and procedures in relation to:
- Bedroom service
- Bathroom service
- Valet service
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- Conduct daily briefings and assign tasks to staff based on occupancy and priorities.
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Inspect guest rooms, corridors, and public areas for cleanliness and maintenance issues.
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Ensure all rooms and areas meet the brand’s quality and cleanliness standards.
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The Housekeeping Coordinator is a vital link between the housekeeping team and other hotel departments, ensuring the seamless operation of the housekeeping department. This role involves coordinating daily housekeeping activities, managing staff schedules, handling guest requests, and maintaining accurate records to support the efficient delivery of services that meet the hotel’s high standards.
- Create and manage daily housekeeping staff schedules, ensuring adequate coverage for guest rooms and public areas. Coordinate...
The Housekeeping Attendant plays a vital role in maintaining the cleanliness and orderliness of guest rooms and public areas, ensuring a comfortable and pleasant stay for our guests. This position requires strong attention to detail, physical stamina, and a commitment to delivering exceptional cleanliness standards.
- Clean and sanitize assigned guest rooms, including making beds, dusting furniture, vacuuming carpets, and replenishing amenities.
- Ensure that all surfaces, fixtures, and furniture in guest rooms are spotless and free from dust, stains, and...
As an In Room Dining Elevator Agent, you will ensure the seamless transfer and timely delivery of in-room dining orders through guest-facing areas with discretion, precision, and grace.
Key Responsibilities:
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Handle the secure and silent movement of trolleys and trays between kitchen, service lifts, and guest floors.
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As an In Room Dining Agent, you will be the point of contact for our guests’ in-room dining needs, delivering prompt and sophisticated service with utmost discretion and attention to detail.
Key Responsibilities:
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Take guest orders with elegance and clarity, offering personalized recommendations.
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As a Food and Beverage Associate, you will embody the essence of refined service, ensuring that each guest is treated to a seamless and exquisite dining experience. Your attention to detail, grace, and passion for hospitality will set the tone for every meal.
Key Responsibilities:
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Greet and serve guests in the restaurant, lounge, or dining venues with genuine warmth and...
As a Bartender, you will be the face of our bar experience, combining impeccable product knowledge with personalized service. You’ll craft exquisite beverages with creativity and precision while ensuring every guest enjoys a refined and memorable experience.
Key Responsibilities:
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Prepare and serve a wide range of beverages, both classic and contemporary, with consistency and flair.
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Engage with guests to recommend drinks based on...
We are seeking an experienced and visionary General Manager. The GM will oversee all aspects of hotel operations, from property development and recruitment to strategic planning and service excellence. This role requires a strong leader in the luxury hospitality sector, with an in-depth understanding of Dubai’s market dynamics and a passion for delivering exceptional guest experiences.
Key Responsibilities:
Leadership and Strategic Management:
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