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The Sales Manager – Leisure & Groups (Cluster) is responsible for driving revenue across Leisure, FIT/Wholesale, OTA leisure, and Group segments for both The First Collection Business Bay and Waterfront Tribute Collection. The role focuses on proactively developing new business, managing existing leisure and group accounts, and ensuring seamless communication and coordination between sales, revenue, reservations, and operations teams. It is a performance-driven role requiring strong market connections, strategic selling skills, and the ability to represent two distinct hotels under The First Collection portfolio.
- Ability to manage and oversee the Group & Leisure segment sales operations.
- Main duties include designing plans to meet sales targets, developing and cultivating relationships with clients and evaluating costs to determine their products’ pricing when selling to customers.
- Create, plan, implement and monitor execution of the annual sales plan and the strategies, tactics, and resources necessary to achieve the overall organizational business objectives.
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Key Responsibilities
1. Cluster Sales Leadership
- Support the Cluster DOS in leading the sales function for Business Bay and Waterfront Tribute Collection, ensuring a unified cluster approach.
- Oversee the day-to-day activities of the sales team (cluster executives, managers, coordinators), providing direction, coaching and performance feedback.
- Assist in setting individual and team targets by segment and monitor progress...
Responsibilities:
- Receive, classify, store, take care of, distribute, request and take inventory of food & beverage, materials, supplies and equipment.
- Assist in the maintenance of perpetual inventories.
- Prepare requisitions for stock replacement.
- Develop methods and procedures for handling, storing and rotating stock.
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The Housekeeping Attendant plays a vital role in maintaining the cleanliness and orderliness of guest rooms and public areas, ensuring a comfortable and pleasant stay for our guests. This position requires strong attention to detail, physical stamina, and a commitment to delivering exceptional cleanliness standards.
- Clean and sanitize assigned guest rooms, including making beds, dusting furniture, vacuuming carpets, and replenishing amenities.
- Ensure that all surfaces, fixtures, and furniture in guest rooms are spotless and free from dust, stains, and debris.
- Clean and maintain cleanliness in...
Housekeeping Attendant ensures that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY RESPONSIBILITIES
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Job Summary:
The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.
Key Responsibilities:
- Greet...
- Ensure brand standards, policies and procedures are adhered to at all times.
- Maintain complete knowledge of all hotel features/services, hours of operations, all hotel restaurant food concepts, menu price range, dress code and ambiance, all hotel room types, numbers/names, layout appointments, amenities and locations, all hotel room rates, special packages and promotions, daily house count and expected arrivals/departures scheduled daily group activities, names and locations of meeting/banquet rooms, room availability...
The Sales Manager – Leisure Segment is responsible for driving leisure business for The First Group Hospitality’s Dubai hotel portfolio. The role focuses on managing key leisure accounts, developing new partnerships, and strengthening the brand’s position in major source markets. Given the importance of Europe and other feeder markets, the ideal candidate must be able and willing to travel as required for sales missions, trade shows, and client visits. This position requires a proactive, well-connected, and commercially driven individual with strong knowledge of global leisure travel trends.
The Sales Executive – Government Segment is responsible for driving revenue from UAE Government, Semi-Government, and institutional accounts for The First Group Hospitality’s Dubai hotel portfolio. The role focuses on building strong relationships with key government stakeholders, identifying new business opportunities, securing accommodation and event-related bookings, and positioning the hotel portfolio as a preferred choice for government travellers. The ideal candidate is proactive, well-connected, and knowledgeable about government procurement processes and travel requirements within the UAE.
Job Summary:
The Bellman is responsible for providing exceptional customer service to hotel guests, especially when it comes to their luggage and transportation needs. They are responsible for greeting guests upon arrival, assisting them with their luggage, and providing information about the hotel's amenities and services. The Bellman must be polite, courteous, and knowledgeable about the local area to provide a positive guest experience.
As a Front Office Associate, you will be the face of the world’s tallest hotel, delivering a warm welcome, seamless check-in/check-out experiences, and attentive service throughout each guest’s stay. Your professionalism, attention to detail, and guest-first mindset will help define the luxury experience at Ciel.
Key Responsibilities:
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Job Summary:
An AC (Air Conditioning) technician is responsible for installing, maintaining, and repairing air conditioning systems . He is responsible for ensuring that air conditioning units work efficiently and safely, and may also perform preventative maintenance tasks to keep units in good condition.
Responsibilities:
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The Finance Supervisor is responsible for overseeing the daily operations of the finance department, ensuring accurate financial reporting, compliance with internal controls, and timely completion of month-end processes. This role supports the Financial Controller in managing accounting functions and helps guide the accounting team to achieve operational efficiency and financial accuracy.
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Supervise day-to-day accounting operations...
Housekeeping Attendant ensures that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY RESPONSIBILITIES
- Attends the morning/evening briefing at the beginning of the shift.
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As an Assistant Housekeeping Manager, you will work closely with the housekeeping team to ensure efficient operations and exceptional service delivery. Your responsibilities will include supervising staff, inspecting rooms and public areas, coordinating tasks, and ensuring adequate inventory levels. The ideal candidate will have strong leadership skills, a keen eye for detail, and a passion for delivering outstanding housekeeping services in a hospitality environment.
- Assist in overseeing the daily operations of the housekeeping department, including room cleaning, public area...
As a Training and Quality Coordinator, you will support the Learning & Development and Quality teams in delivering engaging training experiences and maintaining exceptional service standards. You will play a key administrative and operational role in executing training programs, managing quality audits, and ensuring that team members embody Ciel’s commitment to excellence.
Key Responsibilities:
The Commis II assists the kitchen team in food preparation, cooking, and plating to maintain consistent food quality, hygiene, and presentation standards. The role supports senior chefs in mise en place, daily operations, and maintaining kitchen cleanliness, ensuring guest satisfaction through timely, well-executed dishes.
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Prepare ingredients (cutting, peeling, portioning) according to recipes and chef instructions.
The Housekeeping Supervisor is responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines.
KEY RESPONSIBILITES
- Supervise the implementation of housekeeping standards and procedures in relation to:
- Bedroom service
- Bathroom...