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As a Telephone Operator, you will be responsible for handling all incoming and outgoing calls, guest messages, wake-up calls, and internal communications with the utmost professionalism, warmth, and efficiency. Your role is crucial in shaping the guest’s first impression and delivering seamless service through every interaction.
Key Responsibilities:
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The Housekeeping Supervisor is responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines.
KEY RESPONSIBILITES
- Supervise the implementation of housekeeping standards and procedures in relation to:
- Bedroom service
- Bathroom...
The Chef de Partie – Pastry Artist is responsible for managing a designated pastry section within the hotel’s kitchen, ensuring the consistent production of high-quality desserts, breads, and pastry items. This role combines technical pastry expertise with creativity, contributing to menu development and presentation while maintaining hotel standards, food safety, and operational efficiency.
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Oversee daily operations of the assigned pastry section, ensuring smooth and timely production for outlets, banquets, and...
KEY RESPONSIBILITIES:
Responsible for maximizing revenue and profit associated with rooms and catering across the three customer segments of transient, contract, group and catering. The Manager is a Hotel’s first point of contact for revenue management support and leads weekly sales strategy meetings and maintains relationships with key stakeholders at hotel level; recommending and maintaining pricing, positioning and the management of inventory for rooms and function space. This role drives the rooms projections and communicates at hotel level as...
The Steward is responsible for maintaining cleanliness and hygiene standards in the kitchen and back-of-house areas. This role supports kitchen and service operations by ensuring proper cleaning, dishwashing, waste management, and adherence to health and safety standards.
• Clean and sanitize kitchen equipment, utensils, crockery, cutlery, and glassware
• Operate dishwashing machines and ensure proper handling of cleaned items
• Maintain cleanliness of kitchen areas, stores,...
The Commis I supports the kitchen team by preparing ingredients, assisting with food production, and maintaining high standards of hygiene and quality. This role requires basic culinary skills, a willingness to learn, and the ability to work efficiently in a fast-paced hotel kitchen environment.
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Assist in the preparation and cooking of food items according to standard recipes and instructions
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Carry out basic cooking tasks under the...
The Demi Chef de Partie supports the Chef de Partie in the daily kitchen operations by preparing and cooking food to the highest standards of quality, presentation, and hygiene. This role requires a solid foundation of culinary skills, attention to detail, and the ability to work efficiently in a fast-paced hotel environment.
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Assist the Chef de Partie in the preparation, cooking, and presentation of food items
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Ensure assigned...
- Responsible for doing all preparations for the service, like preparing table planning and menu’s.
- Ensure all menus and are clean and ready for operation on floors.
- Any specific menus (buffet, brunch, promotions and etc.) have been printed and are ready for use.
- Making sure to work with clean equipment and surfaces.
- To ensure that Micros is correctly set-up according to the meal period.
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The Housekeeping Attendant plays a vital role in maintaining the cleanliness and orderliness of guest rooms and public areas, ensuring a comfortable and pleasant stay for our guests. This position requires strong attention to detail, physical stamina, and a commitment to delivering exceptional cleanliness standards.
- Clean and sanitize assigned guest rooms, including making beds, dusting furniture, vacuuming carpets, and replenishing amenities.
- Ensure that all surfaces, fixtures, and furniture in guest rooms are spotless and free from dust, stains, and...
The Housekeeping Supervisor is responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines.
KEY RESPONSIBILITES
- Supervise the implementation of housekeeping standards and procedures in relation to:
- Bedroom service
- Bathroom...
IT Systems Operations and Maintenance
- Monitor and maintain hotel’s IT infrastructure, including servers, workstations, networks, and peripherals to ensure uninterrupted operations.
- Ensure the smooth operation of all critical hardware & applications.
- Implement regular system updates, patches, and security protocols to maintain system integrity.
The Bartender is responsible for providing exceptional beverage service to hotel guests in a friendly, efficient, and professional manner. This role includes preparing and serving alcoholic and non-alcoholic beverages, maintaining bar cleanliness, handling guest payments, and creating a welcoming atmosphere that reflects the hotel’s service standards.
Key Responsibilities
The Telephone Operator is responsible for managing the switchboard to professionally answer incoming telephone calls and assist with guest requests. Duties include arranging wake-up calls, screening calls, and handling various inquiries related to placing or receiving telephone communications. The role requires a courteous and efficient approach to ensure all guest needs are addressed promptly and professionally.
The Marketing Executive will assist the marketing team in implementing campaigns, managing social media, and supporting day-to-day marketing activities. This role is ideal for someone eager to learn and grow within a dynamic hospitality environment.
Key Responsibilities
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Social Media Support:
- Schedule and publish posts across platforms.
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To provide a proactive and supportive Human Resources service to all employees, upholding the company goals of employee engagement. To assist in developing and implementing initiatives which embrace company values and ensuring that all employees are treated in a positive, fair, and supportive manner throughout their employment. Be the first and main point of contact for all employees, assist them with their queries and provide them with the help that they are looking for. Follow-up that the help was well received and the documents etc. that they required were processed in a timely manner.
The role of a Head Host / Hostess is essential in creating positive experience for the guests of MasterChef the TV Experience. They will provide our guests with a warm and sincere greeting and to ensure any of their special requirements are carefully communicated to the Service team. Throughout the shift, Head Hostess is responsible for managing the flow of the dining room, so that guests are seated in an efficient and timely manner that enhances their experience. Head Host / Hostess also assists the Management Team in ensuring that an effective and rigorous training program is continuously carried out for the Reception / Reservations team and in providing guidance to his/her team in a motivational atmosphere.
- Responsible for doing all preparations for the service, like preparing table planning and menu’s.
- Ensure all menus and are clean and ready for operation on floors.
- Any specific menus (buffet, brunch, promotions and etc.) have been printed and are ready for use.
- Making sure to work with clean equipment and surfaces.
- To ensure that Micros is correctly set-up according to the meal period.
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- To assist in providing the highest level of service in the restaurant / outlet in order to meet and exceed our guest expectations, financial targets and colleagues satisfaction.
- To ensure that grooming standards are being met and maintained, demonstrating a professional image for our guests
- To attend all meetings required according to meetings scheduled.
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The Duty Manager at Hotel Local – Autograph Collection is responsible for overseeing daily hotel operations during assigned shifts, ensuring exceptional guest experiences. The role acts as the senior management representative on duty, coordinating across departments to maintain service excellence, operational efficiency, and guest satisfaction.
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Oversee daily hotel operations during assigned shifts as the senior management...