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- Send pre-arrival emails, gather guest preferences, and coordinate with departments to prepare rooms.
- Pre-block rooms, confirm guest registrations, and arrange signature services in advance.
- Personally welcome guests, escort them to rooms, and provide a full rooming experience for VIPs.
- Coordinate laundry, unpacking/packing, and delivery of guest requests with Butler Valets or Housekeeping.
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As a Hostess at Ciel, you are the face of our dining venue — the first smile, the warm welcome, and the lasting impression. You set the tone for every guest’s experience with grace, poise, and attentiveness. From managing reservations to guiding guests to their tables, your role is to ensure a seamless and elegant start to their journey, reflecting the hospitality standards of a world-class, luxury destination.
Key Responsibilities:
As a Bellman at Ciel, you will be one of the first points of contact for our guests, creating a warm and welcoming atmosphere. You will assist with luggage, guide guests around the property, and provide support that reflects the world-class hospitality expected at the world’s tallest hotel.
Key Responsibilities:
The Lobby Hostess is the first point of contact for guests and visitors arriving at the hotel. This role is responsible for delivering a warm, professional welcome, managing guest flow in the lobby, and ensuring every arrival and departure experience is seamless. The Lobby Hostess plays a key part in shaping first impressions, reflecting the hotel’s commitment to personalized service and luxury hospitality.
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As a Uniform Room/Laundry Attendant, you will be responsible for ensuring that all uniforms and linens are properly maintained, cleaned, and distributed to resort staff and guests. Your attention to detail and organizational skills will be essential in maintaining the high standards of cleanliness and presentation that our guests expect. This role requires a diligent individual who can efficiently manage laundry operations while adhering to established procedures and timelines.
Laundry Operations:
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As a Front Office Associate, you will be the face of the world’s tallest hotel, delivering a warm welcome, seamless check-in/check-out experiences, and attentive service throughout each guest’s stay. Your professionalism, attention to detail, and guest-first mindset will help define the luxury experience at Ciel.
Key Responsibilities:
The position of Security Supervisor is responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets under the guidance of the Chief Security Officer. S/he assists in coordinating the Security operations of the hotel in line with Wyndham standards to ensure maximum efficiency and guest satisfaction and promotes the desired work culture.
- Have a thorough understanding and knowledge of all hotel related services and products, have the ability...