Job Listings

The Training and Quality Manager plays a critical role in shaping the hotel’s service culture by driving impactful learning initiatives and ensuring operational excellence. In collaboration with operational HODs this position will set-up brand standards, identify service gaps and implement improvement strategies for elevating guest experience. This also includes planning and execution of training programs that support talent development and align with business goals under the guidance of the Group Director of Training and Hotel Managing Director.   - Lead...

- Conduct daily briefings and assign tasks to staff based on occupancy and priorities. - Inspect guest rooms, corridors, and public areas for cleanliness and maintenance issues. - Ensure all rooms and areas meet the brand’s quality and cleanliness standards. -

The Sous Chef – Mediterranean Cuisine supports the Chef de Cuisine in leading all culinary operations within the Mediterranean kitchen. This role is key to delivering fresh, seasonal, and authentically inspired Mediterranean dishes that reflect the diversity of coastal cuisines. The Sous Chef is responsible for supervising kitchen staff, ensuring consistent quality and presentation, maintaining hygiene standards, and assisting in menu development.   - Assist the Chef de Cuisine in overseeing the daily...

The Sous Chef – Pan Asian Cuisine supports the Chef de Cuisine in leading the day-to-day operations of the Pan Asian kitchen. This role is essential in maintaining culinary excellence, ensuring authentic and innovative Pan Asian dishes, upholding hygiene standards, and mentoring the culinary team. The ideal candidate has a strong foundation in Asian cuisine, a passion for quality, and the ability to lead with confidence and consistency. - Assist the Chef de Cuisine in managing all operations of the Pan Asian kitchen, including lunch,...

The Chef de Cuisine – Executive Lounge is responsible for leading the culinary operations of the Executive Lounge, delivering a refined, personalized, and elevated dining experience for VIP guests and loyalty members. This role oversees menu planning, food preparation, team supervision, and ensures premium quality, consistency, and presentation of all food offerings throughout the day.   - Lead the daily kitchen operations of the Executive Lounge, including breakfast,...

We are seeking a talented and experienced Chef de Cuisine to lead our Pan Asian kitchen, delivering authentic and innovative culinary experiences. This role is responsible for the full management of the Pan Asian kitchen, including menu development, team leadership, cost control, and maintaining the highest standards of quality and hygiene.   - Oversee day-to-day operations, ensuring consistency and excellence in food quality, flavor, and presentation. -

The Nest Manager is responsible for the seamless day-to-day operation of the Executive Lounge and Bulter Services, ensuring exceptional service standards in both Front Office, Bulter and F&B functions. This role leads and supports the Nest (Executive Lounge) team, fosters guest satisfaction, ensures compliance with hotel standards, and acts as a key point of contact for VIP and Elite guests. The Nest Manager also assumes a leadership role in the absence of the Front Office Manager.  

- Ability to manage and oversee the Group segment sales operations. -

IT Systems Operations and Maintenance - Monitor and maintain hotel’s IT infrastructure, including servers, workstations, networks, and peripherals to ensure uninterrupted operations. - Ensure the smooth operation of all critical hardware & applications. - Implement regular system updates, patches, and security protocols to maintain system integrity.

As a Ciel Connect Runner, you are the operational link between the hotel’s communication hub and the on-ground guest experience. Working alongside the Ciel Connect team, you will handle physical delivery of guest requests, amenities, messages, and urgent items to ensure prompt and efficient service, enhancing the overall guest satisfaction. Key Responsibilities:

As a Ciel ConnectAgent, you will be responsible for handling all incoming and outgoing calls, guest messages, wake-up calls, and internal communications with the utmost professionalism, warmth, and efficiency. Your role is crucial in shaping the guest’s first impression and delivering seamless service through every interaction. Key Responsibilities:

As the Ciel Connect Supervisor, you will lead the hotel’s internal communications hub, overseeing the team responsible for handling all telephone, guest messaging, wake-up calls, and emergency communication systems. Your role ensures seamless and professional guest interaction via all communication platforms, setting the tone for an exceptional experience from the very first call. Key Responsibilities:

As the Human Resources Business Partner, you will play a pivotal role in driving our people strategy for the world’s tallest hotel. Acting as a strategic advisor and employee champion, you will support departmental leaders in fostering a high-performing, engaged, and inclusive workplace aligned with our brand standards and business objectives. This is an Executive level role.  Key Responsibilities:

The Venue Manager is responsible for the successful day-to-day operation of a hospitality or event venue, ensuring exceptional guest experiences, smooth operational flow, and team performance. This role involves overseeing staff, managing budgets, coordinating events or service, and maintaining a high standard of service, safety, and efficiency.   Key Responsibilities: - Oversee all aspects of venue operations including service delivery, staff management, and customer relations.

The Restaurants Operations Manager is responsible for overseeing the daily operations of one or more restaurant outlets, ensuring exceptional service standards, operational efficiency, profitability, and team performance. This role focuses on guest satisfaction, quality control, compliance, and continuous improvement across the dining experiences.   Key Responsibilities: - Manage and supervise the daily operations of all restaurant outlets, ensuring consistency in...

The IRD Manager oversees all aspects of the In-Room Dining (IRD) operation to ensure exceptional service, quality, and efficiency. This includes managing daily operations, supervising staff, maintaining high guest satisfaction, and ensuring all brand standards and health & safety guidelines are met.   Key Responsibilities: - Manage and supervise all IRD operations including ordering, preparation, and delivery of food & beverages to guest rooms.

The Assistant Housing Manager plays a key role in overseeing and supporting the smooth operation of hotel staff accommodations. This role is responsible for maintaining a safe, clean, and well-organized living environment, ensuring that all housing policies are followed, and that the needs of our team members are met with efficiency and care. The role requires excellent organizational, communication, and people management skills, with a strong focus on service and operational standards.   Key Responsibilities:

As a Hostess at Ciel, you are the face of our dining venue — the first smile, the warm welcome, and the lasting impression. You set the tone for every guest’s experience with grace, poise, and attentiveness. From managing reservations to guiding guests to their tables, your role is to ensure a seamless and elegant start to their journey, reflecting the hospitality standards of a world-class, luxury destination.   Key Responsibilities: - Greet guests with a...

The Director of Security is responsible for overseeing all aspects of safety and security within the hotel premises, ensuring a safe environment for guests, colleagues, and assets. This role involves developing and implementing security policies, managing the security team, handling emergency procedures, and maintaining compliance with local regulations.   - Develop and implement hotel-wide security and safety strategies, policies, and...

As a Food & Beverage Team Leader at Ciel, you are a frontline leader, guiding the service team to deliver elevated dining experiences that reflect the iconic nature of the world’s tallest hotel. You support daily operations, lead by example on the floor, and act as a key link between staff and management. With your presence, energy, and commitment to detail, you ensure each guest experience is seamless, memorable, and infused with the signature elegance of Ciel.   Key Responsibilities: