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The Housekeeping Supervisor is responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines.
KEY RESPONSIBILITES
- Supervise the implementation of housekeeping standards and procedures in relation to:
- Bedroom service
- Bathroom...
Job Summary:
The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.
Key Responsibilities:
- Greet...
SUMMARY
To ensure that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY...
SUMMARY
To ensure that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY...
Job Summary:
The Bellman is responsible for providing exceptional customer service to hotel guests, especially when it comes to their luggage and transportation needs. They are responsible for greeting guests upon arrival, assisting them with their luggage, and providing information about the hotel's amenities and services. The Bellman must be polite, courteous, and knowledgeable about the local area to provide a positive guest experience.
The position of Security Supervisor is responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets under the guidance of the Chief Security Officer. S/he assists in coordinating the Security operations of the hotel in line with Wyndham standards to ensure maximum efficiency and guest satisfaction and promotes the desired work culture.
GENERAL REQUIREMENTS:
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The position of Security Supervisor is responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets under the guidance of the Chief Security Officer. S/he assists in coordinating the Security operations of the hotel in line with Wyndham standards to ensure maximum efficiency and guest satisfaction and promotes the desired work culture.
GENERAL REQUIREMENTS:
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We are seeking a talented and creative Copywriter to develop compelling content that enhances brand presence, engages audiences, and drives conversions. The ideal candidate should have excellent writing skills, a keen eye for detail, and the ability to adapt their tone and style to different platforms and target audiences
Key Responsibilities
- Write engaging and persuasive content for websites, blogs, social media, advertisements, email campaigns, brochures, and other marketing materials.
- Proofread and edit content to ensure clarity,...
A linen sorter is responsible for organizing and separating linens, such as towels, bed sheets, and blankets, for a commercial laundry facility or hotel.
Responsibilities:
- Sort linens according to type, size, and color
- Inspect linens for stains, tears, or other damage
- Remove items that require special attention or...
The Chef de Cuisine – Executive Lounge is responsible for overseeing all culinary operations within the hotel’s Executive Lounge, ensuring exceptional food quality, presentation, and service tailored to VIP and executive guests. This role involves menu planning, supervising kitchen staff, maintaining food cost controls, and upholding hygiene and brand standards, while delivering a refined and personalized culinary experience.
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Plan, prepare, and supervise the daily food offerings for breakfast,...
The First Group is seeking a dynamic and results-driven Marketing Executive to join our team. This role will be responsible for developing and implementing comprehensive marketing strategies that drive growth and brand awareness. The ideal candidate will have a strong background in marketing with a proven track record in real estate and hospitality, excellent project management skills, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
- Develop and execute integrated marketing plans and...
- Manage social media channels, including Facebook, Instagram and other relevant platforms
- Develop monthly content collection calendar and manage photography bookings with outlets
- Works as part of a team to develop social media monthly content calendars, including scheduling of posts for outlets
- Proposes new ideas and concepts for social media content
- Coordination of the...
- Responsible for doing all preparations before and during service, like preparing serving cutlery and bread baskets, making sure to work with clean equipment and surfaces.
- Coordinate the orders in a way that everything goes out to the guests in an efficient and timely matter.
- Have full knowledge of F&B menu items to assist guests and waiting staff where needed.
- Attend all F&B menu item related trainings.
- Have full...
Housekeeping Attendant ensures that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.
KEY RESPONSIBILITIES
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Treatment Delivery
- Perform a wide range of spa therapies and wellness treatments (massages, facials, scrubs, wraps, and signature rituals) to the highest professional standards.
- Customize treatments to guest preferences and wellness goals.
- Maintain accurate treatment records and follow all treatment protocols.
- Ensure punctuality and readiness for all scheduled...
Guest Journey & Service
- Welcome all guests in a warm, professional, and attentive manner.
- Manage reservations for spa treatments, fitness sessions, and wellness programs.
- Confirm, modify, or cancel bookings promptly and accurately.
- Provide information on spa services, fitness programs, membership options, and promotions.
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Fitness & Training Delivery
- Lead group fitness classes, personal training sessions, and wellness activities in line with guest needs.
- Provide professional guidance on exercise techniques, posture, and safe equipment usage.
- Design customized fitness programs for guests and members to achieve their wellness goals.
- Conduct fitness assessments and...
Operations & Standards
- Supervise daily spa operations, ensuring smooth guest flow and adherence to SOPs.
- Monitor cleanliness, hygiene, and readiness of treatment rooms and public areas.
- Oversee stock levels of professional products, linens, and amenities; coordinate replenishment as needed.
- Ensure proper use and care of spa equipment and treatment...
Operational Management
- Oversee all Spa and Gym operations, ensuring smooth daily functionality.
- Implement and monitor Standard Operating Procedures, health and safety standards, and brand guidelines.
- Ensure facilities, treatment rooms, and equipment are maintained to the highest standards.
- Prepare staffing rosters to balance efficiency with guest...
The Finance Executive (AR/Income) is responsible for managing the hotel’s accounts receivable process, ensuring that all revenue is accurately recorded and collected in a timely manner. This role involves overseeing guest and corporate billing, reconciling income accounts, and providing financial reporting to ensure the hotel’s revenue cycle runs smoothly. The Finance Executive plays a key role in maintaining strong cash flow and financial integrity.
Key Responsibilities:
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