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Greet and serve guests in a friendly, timely, and efficient manner
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Take accurate food and beverage orders and relay them to kitchen/bar staff
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Provide menu recommendations and upsell where...
 
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Welcome guests with warmth and professionalism
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Perform check-in, check-out, and reservation procedures efficiently
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Manage guest accounts, billing, and payments with accuracy
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The Finance Executive is responsible for supporting the daily financial operations of the hotel, including accounts payable, receivable, bank reconciliation, revenue auditing, and reporting. This role ensures accurate financial record-keeping and compliance with internal controls and statutory regulations.
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Assist in the preparation of daily, weekly, and monthly financial reports.
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Operations & Facility Standards
- Maintain cleanliness, hygiene, and readiness of spa wet areas (sauna, steam, experience showers, relaxation lounges, pools) and fitness facilities.
- Prepare and restock treatment rooms, locker areas, and changing rooms with linens, amenities, and supplies.
- Monitor spa and gym facilities throughout the day, ensuring all areas remain guest-ready.
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Talent Pool for Open Day – Ciel Dubai Marina, Vignette Collection
 
We are excited to announce that we are building a talent pool within the Front OfficeDepartment in preparation for our upcoming Recruitment Open Day!
 
This is your opportunity to express interest in joining one of Dubai’s most anticipated luxury hospitality destinations. We are...
 
Treatment Delivery
- Perform a wide range of spa therapies and wellness treatments (massages, facials, scrubs, wraps, and signature rituals) to the highest professional standards.
- Customize treatments to guest preferences and wellness goals.
- Maintain accurate treatment records and follow all treatment protocols.
- Ensure punctuality and readiness for all scheduled...
 
Guest Journey & Service
- Welcome all guests in a warm, professional, and attentive manner.
- Manage reservations for spa treatments, fitness sessions, and wellness programs.
- Confirm, modify, or cancel bookings promptly and accurately.
- Provide information on spa services, fitness programs, membership options, and promotions.
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Fitness & Training Delivery
- Lead group fitness classes, personal training sessions, and wellness activities in line with guest needs.
- Provide professional guidance on exercise techniques, posture, and safe equipment usage.
- Design customized fitness programs for guests and members to achieve their wellness goals.
- Conduct fitness assessments and...
 
Operations & Standards
- Supervise daily spa operations, ensuring smooth guest flow and adherence to SOPs.
- Monitor cleanliness, hygiene, and readiness of treatment rooms and public areas.
- Oversee stock levels of professional products, linens, and amenities; coordinate replenishment as needed.
- Ensure proper use and care of spa equipment and treatment...
 
Operational Management
- Oversee all Spa and Gym operations, ensuring smooth daily functionality.
- Implement and monitor Standard Operating Procedures, health and safety standards, and brand guidelines.
- Ensure facilities, treatment rooms, and equipment are maintained to the highest standards.
- Prepare staffing rosters to balance efficiency with guest...
 
The Training Coordinator provides comprehensive coordination and administrative support to the Training and Quality function, with a strong focus on Learning Management System (LMS) administration, training database management, reporting, and logistics. This role ensures the smooth execution of training operations, certification processes, and supports digital learning initiatives across TFG Hospitality.
 
Key Responsibilities
 
- Coordinate training sessions, including scheduling, venue arrangements, attendance tracking, and preparation of training...
 
As the Senior Ciel Connect Supervisor, you will lead the hotel’s internal communications hub, overseeing the team responsible for handling all telephone, guest messaging, wake-up calls, and emergency communication systems. Your role ensures seamless and professional guest interaction via all communication platforms, setting the tone for an exceptional experience from the very first call.
Key Responsibilities:
 
As a Front Office Associate, you will be the face of the world’s tallest hotel, delivering a warm welcome, seamless check-in/check-out experiences, and attentive service throughout each guest’s stay. Your professionalism, attention to detail, and guest-first mindset will help define the luxury experience at Ciel.
Key Responsibilities:
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- Send pre-arrival emails, gather guest preferences, and coordinate with departments to prepare rooms.
- Pre-block rooms, confirm guest registrations, and arrange signature services in advance.
- Personally welcome guests, escort them to rooms, and provide a full rooming experience for VIPs.
- Coordinate laundry, unpacking/packing, and delivery of guest requests with Butler Valets or Housekeeping.
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As a Ciel ConnectAgent, you will be responsible for handling all incoming and outgoing calls, guest messages, wake-up calls, and internal communications with the utmost professionalism, warmth, and efficiency. Your role is crucial in shaping the guest’s first impression and delivering seamless service through every interaction.
Key Responsibilities:
 
As a Food and Beverage Crew, you will embody the essence of refined service, ensuring that each guest is treated to a seamless and exquisite dining experience. Your attention to detail, grace, and passion for hospitality will set the tone for every meal.
 
Key Responsibilities:
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Greet and serve guests in the...
 
As a Uniform Room/Laundry Attendant, you will be responsible for ensuring that all uniforms and linens are properly maintained, cleaned, and distributed to resort staff and guests. Your attention to detail and organizational skills will be essential in maintaining the high standards of cleanliness and presentation that our guests expect. This role requires a diligent individual who can efficiently manage laundry operations while adhering to established procedures and timelines.
 
Laundry Operations:
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The Housekeeping Supervisor is responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines. 
 
KEY RESPONSIBILITES
- Supervise the implementation of housekeeping standards and procedures in relation to:
- Bedroom service
- Bathroom...
 
- Conduct daily briefings and assign tasks to staff based on occupancy and priorities.
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Inspect guest rooms, corridors, and public areas for cleanliness and maintenance issues.
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Ensure all rooms and areas meet the brand’s quality and cleanliness standards.
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The Housekeeping Coordinator is a vital link between the housekeeping team and other hotel departments, ensuring the seamless operation of the housekeeping department. This role involves coordinating daily housekeeping activities, managing staff schedules, handling guest requests, and maintaining accurate records to support the efficient delivery of services that meet the hotel’s high standards.
 
- Create and manage daily housekeeping staff schedules, ensuring adequate coverage for guest rooms and public areas. Coordinate...