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- Responsible for doing all preparations before and during service, like preparing serving cutlery and bread baskets, making sure to work with clean equipment and surfaces.
- Coordinate the orders in a way that everything goes out to the guests in an efficient and timely matter.
- Have full knowledge of F&B menu items to assist guests and waiting staff where needed.
- Attend all F&B menu item related trainings.
- Have full...
Job Summary:
A Guest Relations Supervisor is responsible for managing the guest experience and ensuring that guests have a pleasant and enjoyable stay at a hotel or resort. They oversee a team of guest relations staff and work closely with other departments to ensure that guests' needs are met.
Responsibilities:
- Managing the guest relations team and ensuring that all...
- Responsible for doing all preparations before and during service, like preparing serving cutlery and bread baskets, making sure to work with clean equipment and surfaces.
- Coordinate the orders in a way that everything goes out to the guests in an efficient and timely matter.
- Have full knowledge of F&B menu items to assist guests and waiting staff where needed.
- Attend all F&B menu item related trainings.
- Have full...
The Senior / Asset Manager (Revenue) – Hotel Asset Management is responsible for a portfolio of hotels to create asset value through the execution of an investment strategy with a profound focus on revenue management. The candidate will support the revenue management function for the asset management department by providing strategic guidance to support hotels and ensuring room revenue is maximized through effective pricing and inventory management. The candidate will act as an Owner Rep and represent the asset manager’s interest in revenue management at the property level by assessing the strategies proposed by each hotel and by monitoring the execution. The role also involves the implementation of ad-hoc projects, subject to each property and...
The runner is responsible for delivering great service to all guests, being knowledgeable and professional in doing so. The runner is mostly responsible for running the food and beverages to the guests and having good communication with the waiting staff and kitchen.
- Responsible for doing all preparations before and during service, like preparing serving cutlery and breadbaskets.
- Making sure to work with clean equipment and surfaces.
- Coordinate the orders in a way that everything goes out to the guests in an efficient and timely matter.
- To report for duty punctually wearing the correct uniform and name badges at all times.
- Organize together with Chef de Partie the shift on his/her section with regard to mise-en-place production and its service.
- Take orders from his/her Chef de Partie and carry them out in the correct manner.
- Collaborate with...
The Club Lounge Agent is responsible for the set-up, clearing and cleanliness of the Lounge area in safe and efficient compliance with policies and procedures and brand standards. Must deliver personal service to our VIP Guests and complies with all guest service basics such as proper uniform, name tag and proper guest greetings.
Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.
The Performance Marketing Manager is responsible for planning, executing, and optimizing paid digital marketing strategies that drive qualified traffic, bookings, and revenue across TFG Hospitality’s digital ecosystem. This role focuses on data-driven acquisition, conversion optimization, and ROI, working closely with agencies, internal stakeholders, and cross-functional teams to maximize commercial performance.
- Own and execute performance marketing strategies across paid digital channels to drive traffic, bookings, and revenue for all TFG Hospitality brands and websites.
- Plan, launch, and optimize paid media campaigns across key markets,...
The Digital Intern provides hands-on support across digital marketing, content, and website activities for TFG Hospitality. This role is ideal for a student or recent graduate looking to gain practical experience in digital marketing, website management, content creation, and performance tracking within a fast-paced hospitality environment.
- Support the digital marketing team with day-to-day tasks across websites, content, paid media, and email marketing.
- Assist with updating and maintaining website content using CMS platforms (e.g. WordPress).
- Upload and format content including text, images, and offers, ensuring accuracy and brand...
The position of Security Supervisor is responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets under the guidance of the Chief Security Officer. S/he assists in coordinating the Security operations of the hotel in line with Wyndham standards to ensure maximum efficiency and guest satisfaction and promotes the desired work culture.
- Have a thorough understanding and knowledge of all hotel related services and products, have the ability...
Job Purpose:
The Food and Beverage Associate will be responsible for ensuring that all guests have a positive and memorable dining experience at the establishment. This includes taking orders, serving food and drinks, and ensuring that guests have an enjoyable experience.
Key Responsibilities:
- Welcome guests as they arrive, introduce...
- Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.
- Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to etiquette, help guests with their inquiries, taking reservations and performing administrational tasks.
- Be familiar with all the Front Office software required for the Front Office Attendant.
- Ensure that all hotel standards are met when serving the guests and...
The Telephone Operator is responsible for managing the switchboard to professionally answer incoming telephone calls and assist with guest requests. Duties include arranging wake-up calls, screening calls, and handling various inquiries related to placing or receiving telephone communications. The role requires a courteous and efficient approach to ensure all guest needs are addressed promptly and professionally.
- Responsible for doing all preparations for the service, like preparing table planning and menu’s.
- Ensure all menus and are clean and ready for operation on floors.
- Any specific menus (buffet, brunch, promotions and etc.) have been printed and are ready for use.
- Making sure to work with clean equipment and surfaces.
- To ensure that Micros is correctly set-up according to the meal period.
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The Group Reservations Agent is responsible for coordinating and processing hotel group room reservations in support of the Sales Department. This position plays a critical role in ensuring group bookings are accurately entered, maintained, and communicated across hotel departments to deliver a seamless guest experience and maximize hotel revenue.
Key Responsibilities:
· Manage all hotel group room reservations generated by the Sales Department, including corporate groups, leisure groups, meetings, and special events.
· Create, maintain, and...
Job Summary:
The Recreation Attendant will be responsible for providing excellent customer service and ensuring the safe and enjoyable use of recreational facilities. The incumbent will perform a variety of duties such as checking in guests, enforcing rules, maintaining equipment, and coordinating activities.
Key...
The Sales Manager – Leisure & Groups (Cluster) is responsible for driving revenue across Leisure, FIT/Wholesale, OTA leisure, and Group segments for both The First Collection Business Bay and Waterfront Tribute Collection. The role focuses on proactively developing new business, managing existing leisure and group accounts, and ensuring seamless communication and coordination between sales, revenue, reservations, and operations teams. It is a performance-driven role requiring strong market connections, strategic selling skills, and the ability to represent two distinct hotels under The First Collection portfolio.
Job Summary:
The Bellman is responsible for providing exceptional customer service to hotel guests, especially when it comes to their luggage and transportation needs. They are responsible for greeting guests upon arrival, assisting them with their luggage, and providing information about the hotel's amenities and services. The Bellman must be polite, courteous, and knowledgeable about the local area to provide a positive guest experience.
Job Summary:
A general technician is a skilled professional responsible for the maintenance, repair, and installation of various types of equipment and systems. The specific job duties may vary depending on the industry and the employer.
Responsibilities:
- Performing routine maintenance and inspections on equipment and systems
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