Front Desk Agent (Saudi National)

Silver Sands Beach is seeking a welcoming and service-focused Front Desk Agent to support a smooth, enjoyable experience for guests and members. Based in Jeddah, this role is the first point of contact at the front desk and helps with inquiries, check-ins, reservations, and day-to-day guest needs.

• Welcome guests and members warmly and professionally.
• Manage arrivals, check-ins, registrations, and related front desk procedures.
• Respond to questions about the beach, facilities, services, opening hours, and policies.
• Handle reservations and bookings, and keep guest information and records accurate.
• Answer phone calls and direct inquiries to the appropriate team.
• Coordinate with other departments to resolve guest requests promptly.
• Address concerns courteously and escalate issues when needed.
• Process payments or transactions in line with company procedures.
• Keep the front desk organized and maintain a professional reception area.
• Follow company service standards, safety procedures, and applicable local requirements.