Senior Housekeeping Supervisor

About The First Group Hospitality 

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market. 

For more information, visit tfghospitality.com 

• Supervise and coordinate the housekeeping team across all club facilities.
• Allocate daily tasks, schedules, shift coverage, and priorities.
• Inspect restaurants, washrooms, offices, public areas, guest facilities, and back-of-house spaces.
• Ensure all areas meet luxury hospitality standards.
• Monitor team performance, attendance, grooming, conduct, and productivity.
• Train, coach, and support housekeeping colleagues.
• Assist with onboarding, performance reviews, and staff development.
• Coordinate with operations, hospitality, membership, events, equestrian, and maintenance teams.
• Support housekeeping requirements for VIP visits, private events, functions, and special occasions.
• Ensure cleaning supplies, equipment, linen, uniforms, amenities, and stock are properly maintained.
• Monitor inventory levels and report replenishment requirements.
• Follow and maintain housekeeping procedures, checklists, cleaning schedules, and inspection standards.
• Respond promptly to member, guest, and management requests.
• Ensure the safe handling, storage, and use of cleaning chemicals and equipment.
• Report maintenance issues, damage, hazards, lost property, and safety concerns promptly.
• Maintain accurate housekeeping records, inspection reports, schedules, inventories, and incident logs.
• Monitor hygiene, health, safety, pest control, waste management, and environmental standards.
• Support cost control and efficient use of housekeeping resources.
• Ensure all housekeeping services reflect the club’s luxury positioning and brand standards.
• Maintain confidentiality when handling member, guest, staff, and operational information.
• Drive continuous improvement in housekeeping standards, efficiency, and guest experience.
• Perform other housekeeping, facilities, and operational duties as required.