Senior Waiter

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners.

As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market. For more information, visit tfghospitality.com 

We are seeking an experienced and customer-focused Senior Waiter to join our hotel restaurant team. The ideal candidate will provide quality food and beverage service, assist in supervising junior staff, and ensure guests receive an excellent dining experience.

Key Responsibilities:

• Welcome guests and provide professional food and beverage service.
• Take orders accurately and serve meals and drinks efficiently.
• Ensure guest satisfaction by responding promptly to requests and concerns.
• Assist in training and guiding junior waiters and team members.
• Maintain cleanliness and organization of the dining area.
• Coordinate with kitchen and bar teams to ensure smooth service.
• Handle billing and payment processes when required.
• Follow hotel service standards and hygiene regulations.
• Assist supervisors with daily restaurant operations when needed.

• Previous experience as a waiter in a hotel or restaurant environment.
• Strong customer service and communication skills.
• Leadership abilities and team-oriented attitude.
• Good knowledge of food and beverage service standards.
• Ability to work under pressure in a fast-paced environment.
• Professional appearance and positive attitude.
• Flexibility to work shifts, weekends, and holidays.