About The First Collection Business Bay
In the heart of Dubai’s Business Bay, The First Collection Business Bay combines modern design with a welcoming atmosphere. With 437 rooms and suites, the hotel is ideal for both business and leisure guests. Facilities include a rooftop pool, gym, spa, and exclusive access to Soluna Restaurants & Beach Club on the Palm Jumeirah, providing both dining and beachside relaxation for a seamless blend of city convenience and resort escape in one of Dubai’s most vibrant areas.
About The First Collection Business Bay
In the heart of Dubai’s Business Bay, The First Collection Business Bay combines modern design with a welcoming atmosphere. With 437 rooms and suites, the hotel is ideal for both business and leisure guests. Facilities include a rooftop pool, gym, spa, and exclusive access to Soluna Restaurants & Beach Club on the Palm Jumeirah, providing both dining and beachside relaxation for a seamless blend of city convenience and resort escape in one of Dubai’s most vibrant areas.
About The First Group Hospitality
The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.
For more information, visit tfghospitality.com
Effectively monitor the daily operations of the respective given area within your respective outlet, including provide support and guidance to fellow outlet Chef de Cuisine, Sous Chef and Junior Sous Chef to ensure success and effective operation ending in a positive guest experience.
Business Acumen | · Consults with appropriate stakeholders to resolve issues or concerns · Explains to team members internal organizational structures and relationship among different functional · groups · Provides direction on when to properly use policies and procedures · Articulates the role team members play in achieving the goals of the BU |
Building Trust | · Demonstrates an open communication style including listening and responding with empathy to the concerns of others, asks others for their ideas and involvement and openly discusses difficult topics. · Evokes trust from others by clearly establishing how they will provide support without over promising and follows through on commitments · Behaves consistent with organizational vision and values · Appreciates differences and ensures all associates are valued for their specific skills · Articulates the specific contributions of others and ensures all contributors receive due credit and recognition for their actions · Provides honest feedback without avoiding the real issues |
Communication | · Demonstrates effective active listening skills · Provides team members positive and constructive feedback · Communicates (in speech or writing) clearly and openly · Adapts messages and/or communication style to the audience · Seeks to understand differences of opinion · Has a good use of vocabulary · Is able to listen to and consider the opinions of others · Works hard to ensure that all relevant bodies are included in the communication process · Selects most effective type of communication for situation · Actively promotes communication between own department and others |
Count On Me! | · Reviews customer feedback regularly to identify improvement opportunities · Takes ownership to resolve customer dissatisfaction issues with a sense of urgency · Is an advocate for the customer (internal and external) · Explains how team members' daily work affects the customers and their perception of the BU · Treats team members as internal customers and enable them to succeed |
Driving Results | · Takes ownership of own team performance · Identifies issues affecting performance and take appropriate actions · Exhibits a sense of urgency around top priorities · Links day-to-day operations to organizational goals · Strives continually to increase individual and team performance · Follows the levels of authority for decision making in the organization · Takes responsibility for decisions made within authority · Recognizes the impact of decisions made on team members and the organization · Empowers team members to make decisions in addressing customer issues · Escalates issues beyond authority to line management |
Innovation | · Sees connections between various tasks and departments · Engages in brainstorming and creative problem solving · Views problems and potential solutions from various perspectives · Encourages others to think creatively · Demonstrates a good understanding of how individuals react to change · Articulates team members’ as well as own role in the change process · Exhibits understanding of people’s resistance to change and helps others adapt to change · Finds ways to continuously improve processes, products and/or services · Articulates the need for change and explains the benefits of change · Provides feedback to team members to improve adaptability and flexibility within change environment |
Leadership Effectiveness | · His/Her team consistently meets goals · Remains controlled under stressful conditions · Recognizes and repays good performance; offering continuous support and effective feedback · Creates an enthusiastic and pleasant atmosphere · Is technically reliable and is looked for in order to solve problems by using recognized experience · Knows the strengths, abilities and areas of opportunity and offers qualification and development to each member of the team · Mentors and helps assimilate new associates and other team members · Supports and models personal and professional improvement. · Motivates team members based on their personal drivers · Capitalizes on the team’s diversity and cultural differences · Ensures regular exchange of information and knowledge within the team · Maintains others’ self-esteem by respecting their feelings, values and views · Seeks input proactively and acknowledges good ideas |
Valuing Diversity | · During meetings, requests alternative perspectives on important issues. · If people who might be able to provide an alternative viewpoint are quiet, asks for their opinions |
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