Hotel Operations Intern

About The First Group Hospitality

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

We are seeking enthusiastic and service-driven Hotel Operations Intern to join our team in Dubai. This internship provides a hands-on, immersive experience across various hotel departments, including Front Office, Housekeeping, Food & Beverage, Sales and Marketing, Reservation, Finance, and Human Resources.  Interns will support daily operations, assist in delivering exceptional guest experiences, and gain a deep understanding of the hospitality industry in a dynamic, multicultural environment.

Department: Multi-Departmental / Rotational

Duration: 2 Weeks

Working schedule: 6 hours per day

Key Learnings:

During this two-week internship, students will gain valuable exposure to the hospitality industry by shadowing professionals across various hotel departments. While this is a non-operational, observation-based experience, participants will:

• Gain a basic understanding of hotel operations and guest service standards.
• Observe daily workflows in departments such as Front Office, Housekeeping, Food & Beverage, Sales & Marketing, Reservations, Finance, and Human Resources.
• Learn about the importance of teamwork, communication, and professionalism in a hospitality setting.
• Explore potential career paths within the hotel industry.
• Develop a foundational awareness of how different departments collaborate to create a seamless guest experience.

• At least 15 years old.
• Currently student in Dubai.
• Strong communication and interpersonal skills.
• A team player with a positive attitude and willingness to learn.
• Fluency in English; additional languages are a plus.
• Passionate about the hospitality industry.