Doorman

Posted Date 16 hours ago(02/07/2025 15:44)
Job ID
2025-6652
Department
Hotel_Front Office
Job Location
Ciel Dubai Marina, Vignette Collection

Overview

Be part of an iconic hospitality landmark

 

Ciel Dubai Marina, part of IHG Hotels & Resorts’ prestigious Vignette Collection, is set to redefine luxury as the world’s tallest hotel. The First Group’s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.

 

Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.

 

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.

 

About The First Group Hospitality 

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

 

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

 

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

Job Description

As a Doorman, you will be the first and last impression of our guests’ experience. With a welcoming smile and polished demeanor, you will manage guest arrivals and departures, offer assistance, and reflect the elegance and service excellence of the world’s tallest hotel.

Key Responsibilities:

  • Greet all guests with warmth and professionalism as they arrive and depart from the property.

  • Open vehicle and hotel doors for guests, offering assistance as needed.

  • Assist with loading and unloading luggage, and coordinate with the bell team for seamless service.

  • Maintain a strong presence at the main entrance, providing a sense of security and elegance.

  • Provide accurate directions, answer questions, and offer local insights when requested.

  • Coordinate guest transportation and valet services, ensuring smooth vehicle flow at the entrance.

  • Monitor and manage the driveway, ensuring it remains safe and organized at all times.

  • Recognize VIP and repeat guests, and provide personalized service when applicable.

  • Ensure cleanliness and presentation of the entrance and lobby area.

  • Report any suspicious activities, safety concerns, or guest feedback to the appropriate supervisor.

Desired Skill & Expertise

  • Previous experience as a doorman or in a guest service role, preferably in a luxury hotel.

  • Excellent communication skills and a friendly, approachable personality.

  • Good physical condition and the ability to stand for extended periods.

  • Professional appearance and excellent personal grooming.

  • Fluent in English; additional languages are a plus.

  • Knowledge of local attractions, directions, and transportation options is an advantage.

  • Ability to work flexible hours, including weekends and public holidays.

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