Bellman

Be part of an iconic hospitality landmark

Ciel Dubai Marina, part of IHG Hotels & Resorts’ prestigious Vignette Collection, is set to redefine luxury as the world’s tallest hotel. The First Group’s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.

Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.

About The First Group Hospitality 

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

As a Bellman at Ciel, you will be one of the first points of contact for our guests, creating a warm and welcoming atmosphere. You will assist with luggage, guide guests around the property, and provide support that reflects the world-class hospitality expected at the world’s tallest hotel.

Key Responsibilities:

• Greet guests upon arrival and departure with professionalism and warmth.

• Assist with loading and unloading luggage, ensuring careful handling at all times.

• Escort guests to their rooms, explain hotel facilities, and respond to any immediate needs.

• Deliver messages, packages, and amenities promptly to guest rooms.

• Maintain lobby cleanliness and readiness, ensuring a refined first impression.

• Assist with transportation arrangements and directions as needed.

• Log and manage luggage storage requests securely and accurately.

• Support valet operations by coordinating with drivers and parking staff when required.

• Report any maintenance or security issues observed in guest areas.

• Provide local information and respond to guest inquiries with enthusiasm and knowledge.

• Previous experience in a guest-facing role within a luxury hotel environment is preferred.

• Excellent communication and interpersonal skills.

• Physically fit and capable of handling luggage and long periods of standing.

• Strong customer service orientation and a positive, proactive attitude.

• Fluent in English; additional languages are a plus.

• Well-groomed appearance and professional conduct.

• Flexibility to work various shifts, including weekends and holidays.